The customer submitted the requirement.

Customers submit basic project information (industry, scenario, pain points, budget range) through the official website, phone, or business liaison channels.

Professional team response

Within 1 business day, arrange for a technical consultant to communicate with the client, gain an initial understanding of their needs, and confirm the intention to cooperate.

In-depth analysis of requirements.

Through online meetings/on-site interviews, sort out the client's industry characteristics, current system status, intelligent goals, and priorities.

On-site inspection

The technical team visited the client's site to conduct a comprehensive survey of the physical environment, equipment layout, network architecture, and other aspects, collecting key data.

Pain point diagnosis

Based on industry experience, analyze the bottlenecks of the existing system and propose feasible recommendations for intelligent upgrading.

Requirements Confirmation Document

Both parties signed the "Requirements Confirmation Document," specifying the project scope, core functionalities, and acceptance criteria.

Technical solution design

Based on customer requirements, integrating technologies such as the Internet of Things (IoT), AI algorithms, and big data analytics, output the "Intelligent System Integration Solution," including:

• System architecture diagram
• Hardware/Software Selection Checklist
• Expected performance indicators

Feasibility Study Meeting

Hold online/offline meetings to explain the technical roadmap, implementation timeline, and cost budget, and optimize the solution based on client feedback.

Deliverable.

"Intelligent Solutions Proposal" + "Project Implementation Plan"

Negotiation of contract terms.

Clarify terms such as project amount, payment method, intellectual property ownership, and liability for breach of contract, and provide standardized contract templates.

Confidentiality agreement signed.

Strictly protect client data privacy by signing the Confidentiality Agreement and the Data Security Commitment Letter.

Project kickoff meeting

Both teams clearly defined their division of labor, designated project managers and contact persons, and synchronized project milestone milestones.

Supply chain management

Initiate hardware procurement, software licensing, and allocation of resources for customized development to ensure that critical equipment is delivered on schedule.

Setting up the pre-test environment.

Simulate system integration testing in a laboratory environment to verify the stability of the technical solution in advance.

Modular implementation

Proceed in phases according to "hardware deployment → software deployment → system integration → data joint debugging," and submit a "Construction Progress Report" daily.

Customer participation in testing.

Invite customers to participate in functional testing at key milestones, and provide real-time feedback for optimization (e.g., sensor sensitivity debugging, AI model training optimization).

Risk management

Pre-establish emergency response plans, and set up a rapid response mechanism for common issues such as device compatibility and network latency.

Three-level acceptance system

Team self-inspection → Project manager acceptance → Third-party inspection (optional), ensuring compliance with ISO quality standards.

Document synchronization update.

Continuously improve technical documents such as the System Operation Manual and the Operations and Maintenance Management Guide in real time.

Formal acceptance testing

Both parties shall conduct acceptance inspection item by item in accordance with the Requirements Confirmation Document and sign the Project Acceptance Certificate.

Customer training

Provide multi-level training (administrator operation training + advanced maintenance training for the technical team).

Deliverable archiving.

Transfer all source code (optional), equipment list, maintenance contract, and other relevant materials.

Warranty service

Provide 1-3 years of free maintenance, 7×24-hour technical support, with an average response time ofLess than 2 hours.

Continuously optimize and upgrade.

Regular follow-up visits, providing system optimization recommendations based on operational data (e.g., energy efficiency improvement plans, AI algorithm iteration).

Extension of strategic cooperation

Prioritize providing customers with value-added services such as piloting new technologies and connecting industry ecosystem resources.